Privacy Policy

1. Introduction

At Bookuh, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Profile information (bio, profile picture, social media links)
• Content you submit (book reviews, comments, uploaded materials)

2.2 Automatically Collected Information

When you access Bookuh, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location data (with your permission)

2.3 Information from Third Parties

We may receive information from third-party services when you:

• Sign in using social media accounts (Google, Facebook)
• Make purchases through payment processors
• Interact with our marketing campaigns

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send purchase confirmations
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Send marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Personalize your experience and recommend content
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe, KiiBank)
• Email service providers
• Analytics providers
• Cloud hosting services
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If Bookuh is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time through your account settings.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your account and personal data by contacting us at privacy@bookuh.com. Some information may be retained for legal or legitimate business purposes.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your preferences in account settings.

6.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

7. Children's Privacy

Bookuh is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When information is no longer needed, we securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

12. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority